Secure DTMF Keypad Payment Processing Technology
Keypad-to-Keypad Phone Payments for Telcos - secure and PCI-DSS compliant payment processing directly through standard telephones.
Secure Phone Payments
Enable secure payment processing without requiring customers to read card details aloud, maintaining PCI-DSS compliance.
Streamlined Secure Payments
Keyphone offers telecommunication companies a streamlined solution for processing PCI-DSS-compliant payments directly through a standard telephone, eliminating the need for additional hardware or software.
This method ensures that the agent neither hears nor sees sensitive card information, maintaining compliance with PCI-DSS standards. Implementing such secure phone payment systems is crucial for businesses aiming to protect customer data and reduce fraud risks.
How the Process Works
- Step 1: Agent Initiates Transaction - The agent enters the payment amount using their phone's keypad.
- Step 2: Secure Customer Input - The customer securely enters their card details using their phone's keypad without needing to read them aloud.
- Step 3: Automated Processing - The system securely processes the payment in real-time, with full PCI-DSS compliance.
Key Features
Enhanced Security
Fully PCI-DSS compliant solution that prevents agents from accessing sensitive payment details.
No Additional Hardware
Works with existing telephone systems without requiring special equipment or software installations.
Easy Implementation
Seamless integration with existing payment workflows and customer relationship systems.
Improved Efficiency
Streamlines the payment process, reducing call handling times and improving agent productivity.
Business Benefits
Keypad payment processing delivers significant operational and security advantages for businesses handling phone-based transactions.
- Reduced PCI compliance scope and associated costs
- Enhanced customer confidence in payment security
- Faster transaction processing and improved agent efficiency
- Lower risk of data breaches and fraud incidents
- Seamless integration with existing telephony infrastructure
Industry Applications
Telecommunications
Telcos can securely process customer payments for services, bills, and account top-ups directly through phone calls without exposing sensitive data to agents.
- • Bill payments and service renewals
- • Account balance top-ups
- • Service upgrades and add-ons
Customer Support Centers
Call centers across industries can process payments securely while maintaining conversation flow and reducing compliance burden.
- • Order payments and processing
- • Subscription management
- • Dispute resolution payments
For 3CX phone system users, keypad payments integrate seamlessly with existing call flows, allowing agents to process secure payments simply by dialing 729.
Financial Services
Banks and financial institutions can offer secure payment processing while maintaining strict compliance with regulatory requirements.
- • Loan payments and installments
- • Account transfers and deposits
- • Insurance premium collections
Healthcare & Insurance
Healthcare providers and insurance companies can collect payments securely while ensuring HIPAA compliance and data protection.
- • Medical bill payments
- • Insurance claim settlements
- • Copayment collections
Technical Implementation
- DTMF Tone Masking technology
- Real-time data encryption
- Payment gateway integration
- Tokenization support for repeat payments
Request a Demo
Experience how Keypad Payments can enhance security and efficiency with a personalized demonstration.
Schedule DemoReady to upgrade your telephone payment system?
Join businesses that have enhanced security and improved efficiency with Paytia's Keypad Payment solutions.