Paytia

Outbound Voice, SMS & WhatsApp Payments

Enable secure payment collection during outbound communications with customers. Our PCI-DSS compliant solutions allow you to take payments via voice calls, SMS, and WhatsApp while maintaining the highest security standards.

Key Features

Comprehensive outbound payment solutions across multiple channels

Outbound Voice Payments

Secure agent-assisted payment processing during outbound calls with DTMF masking to protect card details from call center agents.

SMS Payment Links

Send secure, personalized payment links via SMS that direct customers to a PCI-DSS compliant payment page for quick transactions.

WhatsApp Integration

Send secure payment requests via WhatsApp with embedded secure payment links for a convenient customer experience.

PCI-DSS Compliance

All outbound payment channels maintain full PCI-DSS compliance, protecting customer card data and reducing your compliance burden.

Advanced Authentication

Multi-factor authentication options to verify customer identity before processing payments, enhancing security.

Comprehensive Reporting

Detailed analytics and reporting across all outbound payment channels for complete visibility and reconciliation.

Benefits

Why businesses choose Paytia for outbound payment collection

Increased Payment Success Rates

Offer customers multiple convenient payment channels, increasing the likelihood of successful collections.

Enhanced Customer Experience

Provide flexible, secure payment options that align with how your customers prefer to communicate and pay.

Reduced PCI Scope

Paytia handles the PCI compliance, dramatically reducing your security and compliance burden.

Fraud Prevention

Advanced security features protect both your business and your customers from payment fraud.

Faster Collections

Streamlined payment processes reduce time-to-payment and improve cash flow for your business.

Seamless Integration

Easily integrates with your existing CRM, customer service, and payment systems for a unified workflow.

Use Cases

How businesses leverage our outbound payment solutions

Collections and Overdue Payments

Collections teams can securely collect overdue payments during outbound calls or by sending SMS payment reminders with secure links.

  • Reduces days sales outstanding (DSO)
  • Improves collections success rates
  • Maintains professional customer relationships

Appointment Confirmations & Deposits

Service businesses can confirm appointments with deposits or full payments via outbound calls, SMS, or WhatsApp messages.

  • Reduces no-shows and last-minute cancellations
  • Secures revenue in advance
  • Improves scheduling efficiency

Insurance Premium Collections

Insurance companies can collect premiums securely during renewal calls or send payment reminders via SMS with secure payment links.

  • Increases renewal rates
  • Ensures policy continuity
  • Maintains PCI compliance during payment collection

Subscription Renewals

Subscription-based businesses can process renewals during outreach campaigns via preferred customer channels.

  • Reduces churn rates
  • Maintains revenue continuity
  • Opportunity for upselling during renewal

Ready to enhance your outbound payment collection?Get started with Paytia today.